Compliance-Ready Fulfillment For HME & DME Referrals
Our platform supports HIPAA-compliant workflows, structured timelines & delivery accountability that reduce administrative burden and prevent costly delays. With real-time visibility, responsive support & consistent fulfillment standards, EMX becomes your behind-the-scenes operations partner.
You focus on claims, coverage & compliance. We handle the fulfillment.
Accepted & Supported Insurance Networks









EMX.health currently supports fulfillment for the following insurance networks. Additional carriers are continually being added as our network expands.
New insurance carriers are added regularly. Contact us to confirm eligibility.
Streamlined Referral Intake Learn more >>
We support payer-driven intake from multiple channels, including email, fax, and portal submissions.
Our workflow can align with your existing processes to streamline referral intake, reduce administrative friction, and keep requests moving efficiently. We also accommodate plan-specific requirements so referrals are easy to submit, track, and manage.
HIPAA Ready Learn more >>
HIPAA-aligned workflows and documentation standards are built into every stage of intake, verification, fulfillment, and delivery.
We maintain secure handling of PHI across digital and paper records and support compliance expectations for payer partners, including Medicare-related documentation requirements.
Precision Delivery Learn more >>
After verification, orders move through fulfillment to member delivery with defined turnaround times to reduce delays.
We offer in-store pickup, same-day or next-day delivery on select items, and delivery within 72 hours for most other products. We support nationwide delivery, excluding Hawaii and Alaska.
Complete HME & DME Catalog Learn more >>
Access broad HME and DME categories through one centralized fulfillment network to support member needs.
Our catalog continues to expand based on payer contracts and utilization, improving availability and reducing the need for multiple vendors. View the full selection through our Products link.
Dedicated Partner Support Learn more >>
Dedicated payer support is available for order status, documentation, updates, changes, and exception handling.
Our team provides real-time visibility and accountability from intake through delivery and resolution. Call 951.737.2055 for support.
Compliance & Accreditations Learn more >>
We align our workflows, documentation, and security practices with recognized agencies and standards, including CDPH, HDMR, CMS, HQAA, and HIPAA.
These requirements help ensure consistent, audit-ready processes across referral intake, verification, fulfillment, and delivery. By maintaining strong compliance practices, we support payer expectations, protect patient information, and help reduce risk while delivering reliable service to members.
Pricing Logic
- Tiered by monthly referral volume
- Per-referral fulfillment pricing
- Same-day delivery support add-on
Speak with an EMX network coordinator to review pricing, timelines & setup options based on your volume, coverage & fulfillment needs.
What They’re Saying About Us

Request Network Access
Start streamlining your referral fulfillment with compliant, centralized delivery support.
Accepted & Supported Insurance Networks
New insurance carriers are added regularly. Contact us to confirm eligibility.
EMX currently supports fulfillment for the following insurance networks. Additional carriers are continually being added as our network expands.